Gateshead Extra Care Services

CBC Health provides extended access to General Practice as a Wave 2 pilot site of the national GP Access Fund Scheme. Services are provided from two clinic locations between 08:00 – 20:00 weekdays and 09:00 – 14:00 weekends.

Patients are able to book appointments through the practice at a time convenient to you. Not all conditions are appropriate for the hub therefore please speak to a receptionist.

Blaydon PCC Central Gateshead Medical Group

Blaydon Leisure and Primary Care Prince Consort Road
Centre Bensham
Shibdon Road Gateshead
Blaydon on Tyne NE8 1NB
NE21 5NW

• If it’s a life-threatening emergency call 999
• If you need medical help but it’s not an emergency call 111

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.  Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year

When to Call 111

You should call 111 when:

• You think you need to go to A&E or to another NHS urgent care  service
• Your GP surgery is closed and you need healthcare advice
• You don’t know who to call for medical help.

When to Call 999

Call 999 for life threatening emergencies such as:

• Major accident or trauma
• Severe breathlessness
• Severe bleeding
• Loss of consciousness
• Severe chest pain

Please note that we do not have a duty doctor available after 18:00

Appointments between 18:00 and 19:30 are for routine, pre-bookable appointments.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.