Please note the current accessibility standards for this website are under review and will be updated in due course
Do not contact the surgery with queries relating to Coronavirus or testing, please call 111. The telephone lines are required for patients who are unwell.
During the pandemic and for the forseeable future all initial appointments with doctors, nurse practitioner and other health care professionals will be on the telephone. This is to comply with NHS England advice.
Our receptionists will take a few details to arrange your call with the most appropriate person to help you. Due to the extreme demand on our service we will only be able to try to call you once or at the most twice so please keep your phone by you. We will do our best to call within 1 hour of your appointment time. This may be earlier or later depending on availability of staff.
Thank you for your understanding. It is a very difficult time for everyone.
We are happy to announce that our annual flu vaccination campaign this year will commence in September. Please contact reception to arrange your appointment or book on-line
CLINICS WILL BE BY APPOINTMENT ONLY
We encourage all eligible patients to consider vaccination in these unprecedented times.
Eligible patients are those aged 65 years and over, all pregnant women, carers, health and social care staff, household contacts of those on the NHS Shielded Patient List and patients who have a long term conditions e.g. asthma, heart disease, diabetes etc.
If you are unsure if you can have a flu vaccination we will be happy to assist you.
The safety of our patients and staff is our priority and we will endeavour to abide by strict socially distancing guidelines as specified by the Government. Please abide by these rules.
PLEASE DO NOT ATTEND IF YOU HAVE ANY COVID SYMPTOMS (SEE NHS WEBSITE)
Please do not attend early for your appointment, this is to enable us to manage the patient flow and ensure social distancing
Please wear a face covering
Please wear loose clothing that can be easily removed. You will be asked to remove your coat when you enter the building so our clinical staff can administer the vaccine
Please do not enter the building without being invited by a member of staff, there will be a one way system in place which will be managed by practice staff
You will be asked to wait outside prior to your appointment so please take this into consideration as the weather may be cold or wet.
50-64 YEAR AGE GROUP
Please note that people in the 50-64 year old age group will NOT be vaccinated until November December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING
We are continuing to carry out vital health screening particularly cervical smears. Please book an appointment if you have received a reminder letter.
We are contacting patients by telephone to update registration details and to record whether patients consent or decline to be communicated via text message.
The NHS needs more people who were seriously ill with COVID to donate plasma in Newcastle and Gateshead.
Donation is safe, easy and your body quickly replaces the antibodies. Pleasse click on link below for further information.
KEEPING WELL AT HOME
What is Keeping Well at Home?
It is more important than ever before that older people maintain their physical health. Nearly one-third of over 65s do not have access to the Internet, which means they cannot take part in those classes. Gateshead Older People’s Assembly has teamed up with Tyne & Wear Local TV to offer daily evidence-based exercise classes which will be accessible to everyone with a television. While Keeping Well at Home classes are targeted at over 65s, we’re sure they’ll be beneficial to people of all ages.
WELCOME TO THE WHICKHAM PRACTICE
Here is a video about our new eConsult service.
12/03/2019 Recording of Phone Calls
Please be aware that for training and quality purposes all telephone calls both incoming and outgoing from the practice are recorded.
Mission Statement – The Whickham Practice
We aim to provide high quality health services that balance continuity of care with good access and resources responsive to patient needs in a caring environment.
We are now on Twitter, please follow us @WhickhamGPs
PRACTICE TRAINING DATES
The surgery will be closed from 12.30pm on the following dates. This is to carry out important training for all practice staff and is a District wide initiative which has been arranged by Newcastle Gateshead Clinical Commissioning Group. In an emergency during these times please telephone 0191 4885555 and listen to the message.
Wednesday 17th March 2021
INFORMATION FOR Dr Andrew Porter’s patients
Named GP for all Patients
All of our patients are allocated a named, accountable GP when they register with the practice. If you are unsure of your named GP please ask at your next appointment or contact one of our receptionists.
Would you prefer to read this website in another language? Google Translate offers a free automated translation. Simply go to https://translate.google.com/, type in our web address https://whickhampractice.nhs.uk into the left hand box, choose your language in the right hand box and click translate then it will show our website in the language of your choice.
Please click on link below to see Covid-19 National Guidance in another language.