The Whickham Practice
We request that all patients attending the surgery for any reason wear a face covering. This is because some people carry the Covid virus and do not have symptoms. We need to protect you, our staff and other patients. We are not able to provide you with a surgical mask as we require all our supplies for use by clinical staff. We may need to defer your appointment if you attend the surgery without a face covering.
GP’s are unfortunately not in a position to provide individual risk assessments or letters for patients who feel they should be exempt from wearing a face covering. Government advice on the use of face coverings can be found on the link below.
Please do NOT telephone the surgery to ask whether you or family have to self isolate. Follow the Government guidelines. You are blocking our telephone and preventing ill patients from contacting us.
Do NOT come to the surgery unless you have been invited to by a doctor.
Do not telephone for a fit note for coronavirus related illness. We are following Governmental guidelines and not issuing them. For now you do not need a fit note for this or any other illness until you have been off work for 14 days.
We will not tolerate verbal abuse or rudeness to our staff. Your call is being recorded.
NHS Covid Pass
Just like a normal passport, make sure to leave plenty of time before you set off on holiday to apply for your Vaccine Passport. If you’re getting the NHS App for the first time, it can take some time for your identity to be verified.
If you’re not able to use the App, as long as you’ve had two doses of the vaccine, you can receive a paper copy by ringing 119 and one will be posted to you within five working days.
We are continuing to provide vital services such as childhood immunisations, certain injections and important blood tests. These will be done at a certain protected time, when there are no unwell patients in the surgery. Please bear with us if the time is not exactly convenient for you. This is for your safety.
Guidelines suggest that we do not accept paper prescription requests. We are sorry for any inconvenience but this is to prevent spread of the virus which can live on paper surfaces. Please order online here.
Please keep up to date with the Government Guidelines https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
To avoid duplication, letters were only sent to those who have not been vaccinated. However, if there is overlap and you have been vaccinated while your letter was being delivered, you don’t need to book another appointment.
Here’s what to do if……
You HAVE received a letter and:
- You haven’t yet been vaccinated or have an appointment booked – follow the instructions in the letter and book your appointment at www.NHS.uk/covid-vaccination or by calling 119.
- You haven’t been vaccinated but transport to the mass site would be a problem – you can choose to wait until the local programme contacts you.
- You have already been vaccinated (first or second dose) – ignore the letter.
- You have already booked your vaccination through the local GP-led programme – ignore the letter.
You HAVE NOT received a letter and:
- You have already had the first or second dose of the vaccine – you can ignore the letter
- You haven’t been contacted by anyone about the COVID-19 vaccine – please wait. The local and mass vaccination programmes are working through the same priority groups. You will be contacted when you can get vaccinated. Please wait and do not contact your GP or the NHS about the vaccine unless you’re specifically asked to.
Please do not telephone the surgery with queries about the COVID vaccine. You will be contacted when you are due to receive it.
Any questions regarding allergies will be dealt with by the Health Care Professional at the time of vaccination.
Supporting Your Recovery After Covid-19
As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.
Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery.
Visit: https://www.yourcovidrecovery.nhs.uk/ for more information.
Covid 19 Research
Newcastle NHS is running COVID-19 vaccine research & looking for volunteers. To find out more sign up to our local Research+Me registry. Sign up is quick, safe and secure.
Booking Your Covid Vaccine Online
The booking site will ask you for your name, date of birth, NHS number (or postcode if you don’t know your NHS number), phone number and email. The NHS will never verify your identity by asking for bank details or ask for payment; this vaccine is free and in the UK can only be given by the NHS.
If you are unable to book via the link, this will mean that the clinics are full. Please be patient and wait for further dates to be added.