Support and Advice

Ear wax

Ear wax is an irritating problem, but does not require urgent medical attention.  If you know you have a wax problem causing deafness and that your ear is healthy, you can start the treatment yourself.  We recommend olive oil or almond oil only.  We do not recommend specially forumulated preparations that can be purchased which are not olive oil.  This is because they can irritate healthy ears.

If you are deaf and you don’t know why, you should see a Nurse.  If we find that wax is causing the problem, we will advise the olive oil treatment for a minimum of three weeks.

We occasionally have to undertake syringing for medical reasons.  This will be decided by a GP, who will ensure that the risks are discussed with you.

There is no need to have your ears checked before flying unless you are deaf or the ear is painful.

You require contraceptive advice?

The emergency contraceptive “the morning after pill” is effective if used up to 72 hours after intercourse.  Telephone within this time to speak to a doctor or one of the practice nurses with Sexual Health training if you feel you require this service.  There is no charge for the pill from the surgery although you can buy it over the counter at the chemist.  Tel 0191 4885555.

For non-emergency contraceptive services make your appointment in the usual way to see one of our nurses with Sexual Health training.  Tel 0191 4885555.

You are pregnant and require advice?

Janet Streibelt is the practice midwife.  Janet would like to ensure that you and your baby remain healthy and also help to organise your care in your pregnancy.

If you are happy about being pregnant, phone and ask the receptionist to pass your details to the midwife who will then make an appointment to see you.

The midwife will give you advice on the choices open to you for hospital delivery, home birth and for ante-natal care.

Ante-natal clinics take place on Tuesday afternoon 1.30pm – 4.00pm and Thursday afternoons 3.00pm – 4.30pm.

Janet  can also be contacted at Blaydon Sure Start from 8.30am – 9.30am.  Tel 0191 4335582.

If you require health advice regarding travel?

Make an appointment to see one of the practices nurses.  They are provided with regularly updated guidance about travel all over the world.  It is important that you plan ahead as some immunisations take a while to become effective. 

This service may include a fee as travel immunisation is not a part of routine health care.  Also due to staffing levels during the summer, and as these clinics are not part of the NHS routine health care.  There may be shortage of appointments, in which case travel vaccinations can be arranged privately by MASTA.

Please contact:

Masta Travel Clinic
Newcastle Medical Centre
Claremont Road
Newcastle upon Tyne

Tel 0191 2313721 or visit the website

Smoking Cessation

We strongly support anyone who wishes to “quit”.  We offer one to one help with this in the form of counselling and prescribing of nicotine replacement and other treatments.  Please contact reception for an appointment.  You may find the following website useful

We can offer advice regarding healthy eating and lifestyle.  Please ask for a routine appointment with a practice nurse.  If you have any health related problems as a result of being overweight, please make an appointment to see your GP.

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